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Contact
DUAL GmbH
Hauptstrasse 1
86925 Fuchstal
Phone: +49 (0) 8191 915777-0
E-Mail: support@dual.de
Service & Support
© Dual GmbH 2025 | All rights reserved.
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- We offer the storage of your personal details in a password-protected customer account, in order for you not to have to enter your name and address during your next purchase.
- Your address data will be saved by completing the registration.
- You can delete your customer account at all times. To do so, please contact the operator of this page.
- The next time you visit our online store all you need to view your personal details is your email address and password.
Shipping
Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany)
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 6,80 € per order.
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:
Albanien: 15,30 €
Andorra: 13,75 €
Argentinien: 38,50 €
Armenien: 31,50 €
Australien: 38,50 €
Bahamas: 38,50 €
Bahrain: 31,50 €
Belgien: 13,15 €
Bosnien-Herzeg.: 15,30 €
Brasilien. 38,50 €
Bulgarien: 14,00 €
Chile: 38,50 €
Costa Rica: 38,50 €
Dänemark: 13,15 €
Estland: 14,00 €
Falklandinseln: 38,50 €
Färör: 15,30 €
Finnland: 14,00 €
Frankreich: 13,15 €
Georgien: 27,65 €
Griechenland: 14,00 €
Grönland: 15,30 €
Großbritannien: 13,75 €
Indien: 31,50 €
Indonesien: 31,50 €
Irak: 31,50 €
Iran: 31,50 €
Irland: 14,00 €
Island: 15,30 €
Israel: 27,65 €
Italien: 13,75 €
Japan: 31,50 €
Jemen: 31,50 €
Jordanien: 31,50 €
Jungferninseln: 38,50 €
Kanada: 31,50 €
Kasachstan: 31,50 €
Katar: 31,50 €
Kroatien: 14,00 €
Kuwait: 31,50 €
Lettland: 14,00 €
Lichtenstein: 15,50 €
Litauen: 14,00 €
Luxemburg: 13,15 €
Malaysia: 31,50 €
Malta: 14,00 €
Marokko: 27,65 €
Mazedonien. 15,30 €
Mexiko: 31,50 €
Moldau, Rep.: 15,30 €
Monaco: 13,15 €
Mongolei: 31,50 €
Montenegro: 15,30 €
Nepal: 31,50 €
Neukaledonien: 38,50 €
Neuseeland: 38,50 €
Niedeländ. Antillen: 38,50 €
Niederlande: 13,15 €
Norwegen: 15,30 €
Oman: 31,50 €
Österreich: 13,15 €
Paraguay: 38,50 €
Peru: 38,50 €
Philippinen: 31,50 €
Polen: 13,15 €
Portugal: 14,00 €
Rumänien: 14,00 €
Russische. Föer.: 27,65 €
San Marino: 13,75 €
Saudi-Arabien: 31,50 €
Schweden: 13,75 €
Schweiz: 15,50 €
Serbien: 15,30 €
Singapur: 31,50 €
Slowakei: 13,75 €
Slowenien: 13,75 €
Spanien: 13,75 €
Sri Lanka: 31,50 €
Südafrika: 38,50 €
Südkorea: 31,50 €
Thailand: 31,50 €
Tschechien: 13,15 €
Tunesien: 27,65 €
Türkei: 27,65 €
Ukraine: 15,30 €
Ungarn: 13,75 €
Uruguay: 38,50 €
USA: 31,50 €
Usbekistan: 31,50 €
Venezuela: 38,50 €
Ver. Arab. Emirate: 31,50 €
Vietnam: 31,50 €
Weißrussland: 15,30 €
Zypern: 14,00 €
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
Our bank account:
VR Bank Augsburg-Ostallgäu
BIC: GENODEF1AUB
IBAN: DE83 7209 0000 0002 4081 55
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
The following terms and conditions apply:
Domestic delivery (Germany)
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 6,80 € per order.
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:
Albanien: 15,30 €
Andorra: 13,75 €
Argentinien: 38,50 €
Armenien: 31,50 €
Australien: 38,50 €
Bahamas: 38,50 €
Bahrain: 31,50 €
Belgien: 13,15 €
Bosnien-Herzeg.: 15,30 €
Brasilien. 38,50 €
Bulgarien: 14,00 €
Chile: 38,50 €
Costa Rica: 38,50 €
Dänemark: 13,15 €
Estland: 14,00 €
Falklandinseln: 38,50 €
Färör: 15,30 €
Finnland: 14,00 €
Frankreich: 13,15 €
Georgien: 27,65 €
Griechenland: 14,00 €
Grönland: 15,30 €
Großbritannien: 13,75 €
Indien: 31,50 €
Indonesien: 31,50 €
Irak: 31,50 €
Iran: 31,50 €
Irland: 14,00 €
Island: 15,30 €
Israel: 27,65 €
Italien: 13,75 €
Japan: 31,50 €
Jemen: 31,50 €
Jordanien: 31,50 €
Jungferninseln: 38,50 €
Kanada: 31,50 €
Kasachstan: 31,50 €
Katar: 31,50 €
Kroatien: 14,00 €
Kuwait: 31,50 €
Lettland: 14,00 €
Lichtenstein: 15,50 €
Litauen: 14,00 €
Luxemburg: 13,15 €
Malaysia: 31,50 €
Malta: 14,00 €
Marokko: 27,65 €
Mazedonien. 15,30 €
Mexiko: 31,50 €
Moldau, Rep.: 15,30 €
Monaco: 13,15 €
Mongolei: 31,50 €
Montenegro: 15,30 €
Nepal: 31,50 €
Neukaledonien: 38,50 €
Neuseeland: 38,50 €
Niedeländ. Antillen: 38,50 €
Niederlande: 13,15 €
Norwegen: 15,30 €
Oman: 31,50 €
Österreich: 13,15 €
Paraguay: 38,50 €
Peru: 38,50 €
Philippinen: 31,50 €
Polen: 13,15 €
Portugal: 14,00 €
Rumänien: 14,00 €
Russische. Föer.: 27,65 €
San Marino: 13,75 €
Saudi-Arabien: 31,50 €
Schweden: 13,75 €
Schweiz: 15,50 €
Serbien: 15,30 €
Singapur: 31,50 €
Slowakei: 13,75 €
Slowenien: 13,75 €
Spanien: 13,75 €
Sri Lanka: 31,50 €
Südafrika: 38,50 €
Südkorea: 31,50 €
Thailand: 31,50 €
Tschechien: 13,15 €
Tunesien: 27,65 €
Türkei: 27,65 €
Ukraine: 15,30 €
Ungarn: 13,75 €
Uruguay: 38,50 €
USA: 31,50 €
Usbekistan: 31,50 €
Venezuela: 38,50 €
Ver. Arab. Emirate: 31,50 €
Vietnam: 31,50 €
Weißrussland: 15,30 €
Zypern: 14,00 €
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
Our bank account:
VR Bank Augsburg-Ostallgäu
BIC: GENODEF1AUB
IBAN: DE83 7209 0000 0002 4081 55
In case of questions, please contact us at the contact details mentioned in the Legal Notice.